visio will not save toolbars

[steve]

my visio 2002 has suddenly stopped saving my toolbars. it reverts to a
default version everytime i open visio. if i make a new toolbar, or
customize a toolbar, the next time i open visio it is gone. any ideas. i
did run the detect and repair function under the help menu with no change.

thanks,
steve

[steve]

where is the toolbar info saved? is there a configuration file that i can
back up and restore when i open visio. this seems like a stupid way to
operate, but i have been using the same toolbars for several years now, and
i would like to find a way to restore my regular toolbars when i open visio.

any help would be appreciated.

steve

[Robert Hayden - Melb, Australia]

Steve, my 2003 version is doing the same thing. I place the custom icons n
the toolbar, and every time I open the program, they revert back to standard
default again. I mean mine are generally simple. + and - next to the view
percent box, flip left, flip right, group, ungroup, duplicate etc. Simple
commands yet I can't get it to stay there. My Visio 4, 5, 2000 and 2002 never
had a problem.

As I'm running a version from an open licence plan there is no MS support
for me, hence I turned to this forum. If you get any answers to this issue,
can you please let me know.

Post by steve
my visio 2002 has suddenly stopped saving my toolbars. it reverts to a
default version everytime i open visio. if i make a new toolbar, or
customize a toolbar, the next time i open visio it is gone. any ideas. i
did run the detect and repair function under the help menu with no change.
thanks,
steve

[Mark Nelson [MS]]

Several users have commented that Adobe Acrobat 6.0 whacks custom menus &
toolbars in Visio 2003. That seems to be the most common explanation.
--
Mark Nelson
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.

"Robert Hayden - Melb, Australia" <Robert Hayden - Melb,

Post by Robert Hayden - Melb, Australia
Steve, my 2003 version is doing the same thing. I place the custom icons n
the toolbar, and every time I open the program, they revert back to standard
default again. I mean mine are generally simple. + and - next to the view
percent box, flip left, flip right, group, ungroup, duplicate etc. Simple
commands yet I can't get it to stay there. My Visio 4, 5, 2000 and 2002 never
had a problem.
As I'm running a version from an open licence plan there is no MS support
for me, hence I turned to this forum. If you get any answers to this issue,
can you please let me know.

Post by steve
my visio 2002 has suddenly stopped saving my toolbars. it reverts to a
default version everytime i open visio. if i make a new toolbar, or
customize a toolbar, the next time i open visio it is gone. any ideas.
i
did run the detect and repair function under the help menu with no change.
thanks,
steve

[John Marshall, MVP]

take a look at
http://support.microsoft.com/default.aspx?scid=kb;EN-US;873298
--
John... Visio MVP

Need stencils or ideas? http://www.mvps.org/visio/3rdparty.htm
Need VBA examples? http://www.mvps.org/visio/VBA.htm
Common Visio Questions http://www.mvps.org/visio/common_questions.htm

Post by Mark Nelson [MS]
Several users have commented that Adobe Acrobat 6.0 whacks custom menus &
toolbars in Visio 2003. That seems to be the most common explanation.
--
Mark Nelson
Microsoft Corporation
This posting is provided "AS IS" with no warranties, and confers no rights.
"Robert Hayden - Melb, Australia" <Robert Hayden - Melb,

Post by Robert Hayden - Melb, Australia
Steve, my 2003 version is doing the same thing. I place the custom icons n
the toolbar, and every time I open the program, they revert back to standard
default again. I mean mine are generally simple. + and - next to the view
percent box, flip left, flip right, group, ungroup, duplicate etc. Simple
commands yet I can't get it to stay there. My Visio 4, 5, 2000 and 2002 never
had a problem.
As I'm running a version from an open licence plan there is no MS support
for me, hence I turned to this forum. If you get any answers to this issue,
can you please let me know.

Post by steve
my visio 2002 has suddenly stopped saving my toolbars. it reverts to a
default version everytime i open visio. if i make a new toolbar, or
customize a toolbar, the next time i open visio it is gone. any ideas.
i
did run the detect and repair function under the help menu with no change.
thanks,
steve